Fair trading requirements

Industry News, Sales,  Principals,  Property Managers,  Salespeople

Working legally

In order to perform the duties of a real estate agent, auctioneer, resident letting agent, salesperson, or property manager (and many other roles in real estate), individuals must hold a registration certificate or licence. It is essential that an individual does not undertake any of the activities involved in appraising, listing, showing, renting, or selling real estate while unlicensed or unregistered, and doesn’t make any representations to the public regarding properties.

In addition to completing the required training, applicants for a registration certificate or licence must meet certain eligibility and suitability requirements stipulated by the Office of Fair Trading. The information below is taken directly from www.fairtrading.qld.gov.au. Students are recommended to contact the Office of Fair Trading directly to confirm their eligibility for a Registration of Licence.

Licence eligibility

To be eligible for a real estate agent licence, an individual must:

  • be 18 years or over,
  • be a suitable person,
  • have at least one place of business in Queensland, and
  • have completed the required training units* through a registered training organisation.

*IMPORTANT: The Office of Fair Trading (OFT) has released new training requirements for the real estate industry. As of 30 September 2021, the current training requirements will be superseded and replaced by a new property services training package – CPP41419 Certificate IV in Real Estate Practice.

The current training package will only be accepted for a license with the Office of Fair Trading (OFT) until 30 September 2021.  If this deadline is not met, you will NOT be eligible for a licence and will need to re-train under the new training package at your own cost.

An individual is considered suitable if they:

– are not bankrupt,

– have not been convicted in the previous five years of a serious offence which is punishable by three or more years imprisonment, such as:

  • fraud and dishonesty,
  • drug trafficking,
  • extortion,
  • arson,
  • unlawful stalking,
  • violence or the threat of using violence, or
  • any offence of a sexual nature,

– are not disqualified from holding a licence or registration certificate, and

– are not recorded in the register of disqualified company directors under the Corporations Act 2001.

Non-Australian citizens need to provide an international passport to complete the check on their working visas. The visa must state that they can work in Australia. They must also provide written advice from the Department of Immigration and Citizenship to explain any conditions on their visa.

Registration certificate eligibility

To be eligible for a real estate salesperson certificate, an individual must:

  • be 18 years or over,
  • be a suitable person, and
  • have completed the required training units* through a registered training organisation.

*IMPORTANT: The Office of Fair Trading (OFT) has released new training requirements for the real estate industry. As of 30 September 2021, the current training requirements will be superseded and replaced by a new property services training package – CPP41419 Certificate IV in Real Estate Practice.

The current training package will only be accepted for a registration with the Office of Fair Trading (OFT) until 30 September 2021.  If this deadline is not met, you will NOT be eligible for a registration and will need to re-train under the new training package at your own cost.

An individual is considered suitable if they:

– have not been convicted in the previous five years of a serious offence which is punishable by three or more years imprisonment, such as:

  • fraud and dishonesty,
  • drug trafficking,
  • extortion,
  • arson,
  • unlawful stalking,
  • violence or threat of using violence, or
  • any offence of a sexual nature.

– are not disqualified from holding a licence or registration certificate, and
– are not recorded in the register of disqualified company directors under the Corporations Act 2001.

Non-Australian citizens need to provide an international passport to complete the check on their working visas. The visa must state that they can work in Australia. They must also provide written advice from the Department of Immigration and Citizenship to explain any conditions on their visa.

An individual affected by bankruptcy action must also supply:

  • a description of the circumstances that caused them to go into bankruptcy (if they were involved in a business, they must advise the type of business) and a description of the steps taken by them to avoid going into bankruptcy,
  • a list of creditors and amounts owing to each creditor,
  • confirmation of whether any charges were laid against them in regard to the bankruptcy, and
  • a letter from their employer, on the employer’s letterhead, outlining their role within the business and whether they would be in a position to influence the management of the licensee’s business.

For more information, please visit the Fair Trading’s web page that details more information on obtaining a property industry licence or registration. 

Important disclaimer: This article is provided for general information only, and the author is not engaged to render professional advice or services through this article. Readers should satisfy themselves as to the correctness, relevance, and applicability of any of the above content, and should not act on any of it in respect of any specific problem or generally without first obtaining their own independent professional legal advice.

Here’s what others have to say

The course was certainly not for the faint hearted, but I am grateful it is how it is as it certainly provides a very comprehensive platform for someone entering the real estate industry. Special mention to the trainers as their experience and professionalism is A class. Thank you.
darren whitaker
darren whitaker
07:30 18 Oct 21
The training experience was great, the team are extremely efficient in assisting throughout the process and provide great guidance through the training/development process.Shout out to Rachael who was extremely helpful and efficient throughout the process.
Eric Jure-Le Manac'H
Eric Jure-Le Manac'H
03:30 11 Oct 21
Professional, educational, supportive and responsive study environment.
Peta Hughes
Peta Hughes
04:13 06 Oct 21
Great course, great structure, and great support!
Joe McLachlan
Joe McLachlan
06:09 05 Oct 21
Really GREAT support and assistance every step of the way. The REIQ training team went above and beyond to provide guidance and encouragement, and to explain anything I asked. So happy I studied with REIQ.
Fay Meares
Fay Meares
07:16 10 Sep 21
REIQ provided great on site and on line training for me and provide prompt assistance when needed.
Son Duong
Son Duong
03:38 25 Aug 21
Just completed my online course for my full License. Course was well structured and easy to follow.Selinda was very patient answering my questions and outstanding in the service she provided helping through the course. Many Thanks Selinda.Would recommend to anyone looking at starting a career in Real Estate
Dave Peters
Dave Peters
06:10 23 Aug 21
A big thank you to Malcom and Linda for their patience and assistance in assisting me with my REIQ full license. I could not have completed my course without their patience and assistance. Highly recommend thank you 🙏
Caroline Humbert
Caroline Humbert
03:07 19 Aug 21
I thoroughly enjoyed studying the registration certificate course. All of my questions and queries were always answered in a timely matter and the staff were super understanding and helpful!
Ashley Leighton
Ashley Leighton
05:03 18 Aug 21
Completed the online full Real Estate Course. Course content was well presented and easy to follow. Trainers and assessors were helpful and professional. Would recommend this to anyone without hesitation!
Rob Alborn
Rob Alborn
03:35 17 Aug 21
The staff and assessors at REIQ could not have been more professional,helpful and encouraging.With a bank of knowledge,they were an invaluable asset in my completion of the full license course.
Roberto Spano
Roberto Spano
10:12 16 Aug 21
Malcom was excellent and very helpful throughout the whole process, from in class education to assisting throughout the assessments. Thanks for the great experience and all the help!
Nathan Spence
Nathan Spence
01:37 13 Aug 21
Studying online with REIQ was a breeze. The assessors marked each assessment in a timely manner and responded very quickly to any concerns. The customer service is outstanding.
Dean Hobson
Dean Hobson
07:01 04 Aug 21
Very easy to deal with, good communication and the assessors where very helpful and provided a quick turn around time for any potential resubmits. Would recommend the REIQ Real Estate course to anyone wanting to start there career in the Real Estate Industry.
Cathie Dawson
Cathie Dawson
01:03 04 Aug 21
During my time undertaking the Real Estate License, I found Connie, Karin and Selinda to be very helpful and thoroughly enjoyed the learning experiences and presentation of the course content. Good work to all at REIQ.
Alan Kelly
Alan Kelly
06:02 01 Aug 21
Big THANK YOU to the REIQ team and there assistance with the course. Malcolm thank you for your fast responses and guidance in the last week. I look forward to seeing the team in the future.
Chad Wakefield
Chad Wakefield
00:57 26 Jul 21
Massive thanks to the REIQ Team, especially Malcolm Riley who were so helpful during my course. Malcolm was a great help and I really appreciate it!
Louise Aguirre
Louise Aguirre
04:45 19 Jul 21
Fantastic experience from the very beginning. The helpful suggestions and recommendations for help with study was amazing and I couldn't recommend REIQ highly enough.
Aaron Vandy
Aaron Vandy
06:21 15 Jul 21
100% satisfaction and great customer service from Malcom Riley, great pace of quick responses.
Harshith Sai
Harshith Sai
07:26 09 Jul 21
Highly recommend Reiq Training, big thanks to all the training staff..Although i'm about to finish my course, i know i will keep in touch with the team of REIQ.All the staff were very professional and great to speak to but Linda Lang were my favourite, very helpful.
sumandeep brar
sumandeep brar
00:52 06 Jul 21
Can not recommend these guys enough, they went above and beyond to help and mark each assignment.
Frank Calugay
Frank Calugay
06:16 02 Jul 21
Great support, concise and clear feedback, if you are thinking of getting your qualifications then this is the team to use. Thank you to all the assessors.
Greg Moody
Greg Moody
04:27 02 Jul 21
Today I completed my course and am just waiting on my Statement of Attainment.REIQ has been extremely easy and straight forward to work with during my studies.I previously was enrolled at NREL and there was absolutely no support, no contact, I was even marked competent on questions I responded asking for help with.However, at REIQ, there's a lot of hand holding (if that's what you need, or you can go it alone if you'd prefer that). I attended the two classes, I had Malcom Riley and Jason Bedwell, respectively. Both were able to bring their immense experience and knowledge and provide not only assistance with the course, but very useful advice from each of their careers in the industry.Malcom really did help to get me past the finish line, so thank you Malcom.A very special mention to Linda Lang, who provided regular assistance at our scheduled support sessions. She is incredibly helpful and patient, was always kind and is probably the biggest reason that I got through the course on time (before the due date as the training package has changed and the one I've been studying is being phased out). Thank you very much Linda.Everyone I have encountered at REIQ is really kind and helpful, passionate about everything they do and the real estate industry as a whole. Definitely eager to get fresh blood educated and ready to enter the industry. I absolutely would recommend them and I will be coming back if I decide to pursue a full licence with the new training package.Jesse
Jezzda2
Jezzda2
03:04 01 Jul 21
Jodie was an amazing help throughout the training. We had a few technical issues and I knew that I could call and get it sorted alongside her. She was always supportive and no task was ever a bother for her. Thanks again Jodie !!
Kirsty Bohn
Kirsty Bohn
04:40 30 Jun 21
Jodie was an amazing help throughout the training.We had a few technical issues and I knew that I could call and get it sorted alongside her. She was always supportive and no task was ever a bother for her. Thanks again Jodie !!
Kirsty Bohn
Kirsty Bohn
04:40 30 Jun 21
Connie and the team were so helpful through out the REIQ training process. She was always there to assist and give feedback whenever needed. I couldn't recommend Her enough! Thanks Connie!
steve hammant
steve hammant
20:12 29 Jun 21
Malcolm Riley has been excellent with his service and feedback during the classes and thereafter
Abdul Latif
Abdul Latif
00:18 24 Jun 21
Highly recommend Reiq Training! Very easy to sign up, then all the training done through an online portal. Very user friendly. I big thank you to Connie McKee, one of the Trainers/Assessors. She was excellent!
Lara Berryman
Lara Berryman
21:27 19 Jun 21
In February I decided to take steps to buy management rights to a unit complex. As I have not studied for some time I chose REIQ to do my RLA course. Initially I didn’t engage the help through student support but it came to a point I needed some assistance. Selina Randall and Connie McKee were wonderful help. I personally feel they went over and beyond to help me complete the course and enable me to follow through with final settlement of the new business in just a few weeks Thank you so very much ladies. You were both amazing
Irmy Thomas
Irmy Thomas
06:35 18 Jun 21
I have done many courses in my career, and I wanted to take some time out and thank the REIQ Team for the passion, commitment and understanding they show. As a former student, I made many phone calls to the office, and every team member offers genuine knowledge to ensure my questions were answered. So a big thank you to you all. I completed my full Real Estate licence several months ago, and I am about to undertake the role of Principal for my own business in real estate. Although I have completed the course, I know I will keep in touch with the team of REIQ. I can recommend this team of professionals so highly. If you or your team are looking to study, update your skills or some general advice in Real Estate, it is a simple phone call.Thank you once againRobert Cox
Robert Cox
Robert Cox
04:41 18 Jun 21
Fabulous training and assistance from a fantastic team of trainers, assessors and their support staff. Queries were always attended to in a prompt and courteous manner. Could not fault REIQ on this one.
Geoff BAKER
Geoff BAKER
14:17 15 Jun 21
I just completed my license upgrade course with REIQ. I was very happy with the online course and how it is self paced as well as the great feedback the assessors giver you along the way.
James Roberts
James Roberts
00:22 14 Jun 21
Completed Real Estate course and couldn't have had a better experience. Course delivery is excellent and trainers / assessors very helpful. Has my highest recommendation for anyone undertaking Real Estate training!
Leon Thomson
Leon Thomson
03:51 02 Jun 21
I had only great experiences with the REIQ - they were more than willing to help and communicate as I needed and made everything very clear. Very glad I went with them 🙂
Ashlee Smith
Ashlee Smith
22:52 01 Jun 21
The REIQ provided very good online learning for those who can not attend the face to face classes. Before I signed in I was a bit worried about that I will not get support if I had problems of understanding the courses. Actually they will help at any time and any way. I have to say thank you to all of you who assisted me to go through my course. They always replied back to me very quick.
Roslyn Chen
Roslyn Chen
16:21 01 Jun 21
The REIQ training course was very informative and interesting. I was very impressed with Connie and the support/marking team. Connie was friendly, helpful, efficient and knowledgeable. She responded to my queries immediately and assisted in resolving my issues in a timeous, professional manner. Her advice and feedback was so appreciated. Thank you Connie and the REIQ team.
Bianca Van Den Bergh
Bianca Van Den Bergh
02:50 31 May 21
Karin provided some helpful tips in some assessment
Regis Amalraj
Regis Amalraj
23:55 30 May 21
REIQ has provided me with more then adequate training to progress on my real-estate journey. The support staff have been nothing but a pleasure to deal with and response is usually received within the same day. I would highly recommend this training to any one who wants to start a real-estate career. I would also like to give a special thankyou to Selinda who has been nothing but awesome to deal with and I'm more then please with her service.
Dylan Browning
Dylan Browning
11:04 28 May 21
Course was 5 full days of substantial material very relevant to all aspects of Real Estate.Our Trainer Malcom Riley was amazing.He tailored the stories and examples to engage each of the students and to date is very accessible when I have a question relating to the on-going learning. I don't think the course would have been as enjoyable without him!
Dominique Krycki
Dominique Krycki
04:50 28 May 21
Professional, friendly staff and supportive. Having a support team available that you can schedule in a time of the day that suits you is fantastic and guide you in the right direction.I am very happy doing my Real Estate license with REIQ.Many thanks to Malcom who has been very supportive.
Lorena Torres
Lorena Torres
06:05 27 May 21
I contacted REIQ, as I wanted to upgrade my real estate licence to a full licence. I have now completed the necessary upgrade and I just wanted to thank all the staff and trainers who were my guides during this time. Particular mention to Rachael Wilschefski who did everything she could to help me and was a joy to talk to, Trudi Fleet was a fantastic support to me and a big thank you to the assessing team. If anyone is considering using REIQ to get their licence or upgrade, I highly recommend using REIQ. Once again, thank you. Helen Knight
Helen Knight
Helen Knight
00:31 05 Mar 21
I contacted REIQ, as I wanted to upgrade my real estate licence to a full licence. I have now completed the necessary upgrade and I just wanted to thank all the staff and trainers who were my guides during this time. Particular mention to Rachael Wilschefski who did everything she could to help me and was a joy to talk to, Trudi Fleet was a fantastic support to me and a big thank you to the assessing team. If anyone is considering using REIQ to get their licence or upgrade, I highly recommend using REIQ. Once again, thank you. Helen Knight
Helen Knight
Helen Knight
00:30 05 Mar 21
Having just completed the REIQ Registration/real estate agent course, I'm happy to provide this feedback. The course was very thorough and all the staff at REIQ who I had contact with were super-obliging and friendly. I recommend the course to anyone contemplating a career in real estate.
Geoff Baker
Geoff Baker
07:00 06 Jan 21
Great supportive environment. Whether doing it onsite or online, REIQ makes it easy to suit. Highly recommend
T_ C
T_ C
07:32 06 Nov 20
Great training course was very informative. I feel I gained lots of knowledge and there is a lot of support from the REIQ team online, via phone and in person and am looking forward to starting my career in the real estate industry!
Laura Stills
Laura Stills
08:14 22 Oct 20
I found the REIQ Real Estate Licence Online Training Course was very good, easy to access, with brilliant course materials to read and assignments that really checked on your understanding of the details of every aspect of real estate practise. I enjoyed the course even though it took a few months due to working full time and found the support of the trainers and assessors very helpful and encouraging. Thanks REIQ Training team for helping me through!
Lindy Lear
Lindy Lear
10:47 18 Oct 20
Good course. Materials and tools given to finish the course easily. Was no problem to finish. Support is there if needed it.
Jade Dodds
Jade Dodds
09:11 09 Oct 20
Just done two days interactive training with Melissa Sullivan. Sensational! Such a great presenter and electric delivery of material. Quick paced and hands-on!Very glad to have been in this class!!! Awesome
Miles Griffiths
Miles Griffiths
07:01 26 Jun 18
Proud to be a member of such a prestigious organisation. Thank You for the support 🏡
Jamie Smith
Jamie Smith
07:28 07 Mar 18
Had Melissa Sullivan conducting the sales registration course for the past two days I have to say I think this woman is inspiring she kept the class focused and engaged throughout the two days. I dont normally complete surveys but felt that I wanted to share that this lady has inspired me to give sales ago and I never thought i would say that as i have been a PM and honestly never thought I could see myself as a sales agent... Thanks Mel for such a great two days
Karen Riddell
Karen Riddell
07:04 03 Aug 17

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