REIQ PM Job Ready Program




Course Overview

The REIQ PM (Property Manager) Job Ready Program will boost your knowledge, build new skills and propel your career in Property Management! The program is specifically designed for anyone who has completed their certificate of Registration or Full Licence and wants to refresh, upskill or begin their career in Property Management. The program is jam-packed with content, practical advice and tips delivered by real estate and property management experts. Hit the ground running as a Property Manager and apply the theory you've learned to real-world examples.

PM Job Ready Program includes

  • At the successful completion of this program students will be issued with a Statement of Completion
  • Hit the ground running as a Property Manager
  • Two-day face-to-face class and six months access to online resources
  • Six months of specialist support and online content access following the program
  • FREE access to REIQ Career Networking events
  • Pay upfront or via a flexible payment plan

FROM $1500  or 6 payments of $250 with Paypa Plane



Property Management is a rewarding career that will rapidly develop your interpersonal, communication and time-management skills, allowing you to make a valuable difference to the lives of tenants and property owners.


The Property Manager Job Ready Program will be facilitated by two of the REIQ’s Property Management Support Service (PMSS) Advisors and Senior Trainers & Assessors, Connie McKee and Selinda Randall, providing students the benefit of fully understanding the “why”.

Experienced property managers can explain why best practice systems and procedures need to be followed when implementing the legislation so students get a deeper understanding of managing the dynamic of the lessor and tenant relationship.  Experienced specialists understand the importance of expectation management when dealing with lessors and tenants.  Property management is a demanding profession which can be made easier when you understand the dynamics of managing other people’s emotions as well as your own.


Connie McKee

Connie McKee’s real estate career spans four decades as a practitioner and over two decades as a qualified real estate trainer and assessor. Connie feels real estate touches everyone’s life and it is a privilege to be able to help clients and customers navigate through the sales and rental experience. She’s been a director of three highly successful real estate businesses specialising in all aspects of residential property management and sales. She currently has her own property business focusing on selling, buying and residential property management advice. She is a founding member of the REIQ Property Management Support Service and a highly regarded property management speaker and trainer.


Selinda Randall

With a career in real estate spanning over 25 years, Selinda is a practising property manager, the Principal Licensee of a property investment company, and a Senior REIQ trainer and advisor for the REIQ’s Property Management Support Service (PMSS). Selinda says the highlight of her career is definitely joining the REIQ team on the PMSS line. She loves speaking to different property managers and offering assistance – reminding them what a great job they are doing.



The Property Manager Job Ready program has not only been designed and written by practising Property Managers, but will also be delivered by Property Management specialists, providing students with the ability to expand their knowledge (both practical and legislative) gained from the minimum requirements for registration, offering new Property Managers confidence in the workplace.

The program will include a practical hands-on, two-day delivery, with an additional six-month access to a specialised online program, allowing for ongoing development and student support.

Students are required to bring a charged laptop to access resources during the program, with access to the online content being provided one week prior to the commencement, allowing them to familiarise themselves with the platform and program.

Topics included in the program:

  • The Role of the Property Manager, overview of tasks and relevant agency processes
  • Understanding Statutory Forms, Legal Forms and Required Notices and Notice Periods
  • What is the Form 6 Appointment to Act
  • Leasing and Marketing, Applications and the Vetting Process and Bond and Rent Payment
  • The Importance of the Entry Condition Report
  • Inducting the Tenant/s and Signing the Agreement
  • Routine Inspections, Rental Arrears and Repairs and Maintenance
  • Lease Renewals and Renewing Existing Agreements
  • The Vacating Process and the Exit Condition Report
  • Non Liveability, Abandonment, Sale of Premises, Breaches, Mortgagees in Possession and Death of a Sole Tenant
  • Termination by Tribunal, Retaliatory Action and Disputes and Compensation
  • Receiving Complaints, the Acknowledgment Process, Complaint Checklist and Resolving Issues and Final Outcomes
  • Trust Accounting
  • The key to Time Management and your Weekly Planner
  • Excellence in Customer Service including Oral and Written Communication
  • Understanding Risk Management, the Risk Control Process and Your Responsibility

Plus much more!


Students must hold a Real Estate Registration or Full Licence to enrol into this program.

Students will require:

  • A computer to access online learning materials and a laptop to bring to the face-to-face delivery to access the course resources throughout the program.



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why choose the reiq?

Paypa Plane

As Queensland's peak real estate body with over 100 years' experience, the REIQ is a TRUSTED name in the industry. Students who study with the REIQ are trained to our Best Practice Guidelines and are 60% more likely to be hired.

Paypa Plane

Our NEW Award-Winning courses offer a streamlined course structure allowing improved and more efficient learning as well as practical job ready training on the latest legislation as well as Realworks and RP Data software.

Paypa Plane

Students receive FREE one-on-one student support during their studies, three FREE industry networking events annually and FREE Graduate Membership worth $240 when you graduate from select courses.

Paypa Plane
Paypa Plane
Paypa Plane

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Based on 100 reviews
marvic calais
marvic calais
I have completed my full licence with REIQ and I was extremely happy with the course. It was informative, provided the necessary skills and knowledge, and was easy to navigate. Yes, there are mistakes in the course content, and even some ambiguity. However, a bit of common sense helped to overcome these concerns. The REIQ course facilitators are readily available for you if any clarification is needed along the way. (I might add that I have 2 degrees and when undertaking these it was also common to find errors in course content, etc. It sucks, but in life you have to sometimes work things out the hard way, you will learn more that way.) The course facilitators were very knowledgeable and have real life experience to draw on, definitely worth attending the course in person. Jeff Irvine, the head of training is great to deal with and takes a vested interest in you, he is always available on the phone or by email. Overall, my experience with REIQ has been positive and I would not hesitate in recommending others to do their training through this organisation; and I have already referred friends and colleagues.
Kylie de Somer
Kylie de Somer
I have had the best support thought-out my course. Emails have been answered quickly and the friendly staff that conduct the support calls have always been so helpful. No one was more supportive and helpful than Kellie. She got me over line.
Adelaide Cork
Adelaide Cork
I am very new to the industry, however the two trainers we had, have encouraged & reassured me in knowing that being a Real Estate agent is a rewarding and fast paced career for someone who is willing to put in the work and follow the rules 🙂
Tracey Shepherd
Tracey Shepherd
Very comprehensive course. Some questions can be confusing and trainer responses can be vague. It would be better if the same trainer marked from 1st assessment to the last. It would keep consistency in answer expectations. Overall covers a lot.
I enjoyed doing the course, the 'in person sessions' were very informative. Having spoken to a friend that did the express course, so glad I chose this one, I feel I have retained so much more by taking the time to complete REIQs version. Instructors were mega helpful.