REIQ coronavirus fast facts

Coronavirus

19 Oct 2020 · 4 min read

By The REIQ

Coronavirus, COVID-19, Industry News, Principals, Property Managers, Salespeople

Understandably, the COVID-19 crisis is creating extreme uncertainty for REIQ members and the wider real estate profession, affecting how business should be done and unsettling individual staff. The REIQ remains focused on the health and safety of its members, staff and local communities across Queensland and is monitoring and responding to the situation as it evolves daily.

WANT SPECIFIC, PROFESSION RELATED GUIDANCE? CLICK THE LINKS BELOW:

Click here for FAQs for Property Managers

Click here for FAQs for Sales Agents

Click here for FAQs for Office Staff and Principals

FAST FACTS: RESTRICTIONS ON GATHERINGS

A: Effective from 1 May 2021, Queensland’s Chief Health Officer has maintained the rules surrounding open house inspections pursuant to Restrictions on Businesses, Activities and Undertakings Direction (No. 19), which can be viewed here. Indoor gatherings may have no more than one person per 2 square metres or 100 per cent capacity with ticketed and allocated seating and there are no density restrictions for outdoor activities. All social distancing and hygiene requirements remain in effect. Agents must keep up-to-date with the current Queensland Government’s Restrictions on Businesses, Activities and Undertakings Direction as these requirements are subject to change at any time.

Social distancing and good hygiene practices are still mandatory, and contact information must be kept about all guests and staff for contact tracing purposes for 56 days. This information includes name, address and mobile phone number. The REIQ has developed an Information Collection Notice and Information Collection Form to assist in this process.

Day-to-day real estate operations may be unaffected and member agencies are taking proactive steps to ensure activities conducted both in and out of their offices are safe for people to attend. QLD Health advises that you remind attendees (including staff) not to attend if they are feeling unwell or were overseas in the past 14 days, among other measures.

For more information on the current status of COVID-19 restrictions in Queensland, please visit the Queensland Health website.

FAST FACTS: PROMOTING HYGIENE

Personal hygiene is an important protection against COVID-19 and all respiratory illnesses – this includes washing hands regularly. REIQ members may wish to consider including the promotion of hygiene protocols as part of their sales and marketing collateral for all upcoming meetings and private inspections. It is critical to communicate openly with both clients and customers about the status of your operations, what protective measures you’ve implemented and how they (as customers) will be protected when they visit your agency or a private inspection hosted by you. Promotions may also help incentivise clients and customers who may be reluctant to reconsider attending. In addition, you may wish to consider placing posters in your office for your staff as hygiene reminders in the workplace.

It is best practice to offer all attendees of an open home, routine inspections or visitors to your office hand sanitiser

For further support and advice relating to your individual circumstances, REIQ members can contact our Property Management Support Service or our Agency Advice Service via phone on 1300 697 347. Not a member? Join online here.

The REIQ recommends members to only consider the advice provided by government agencies and official health experts when considering and implementing any COVID-related workplace health and safety policies. In this toolkit, we will share best practice hygiene tips and answer frequently asked questions about COVID-19. The information in this guide is of a general nature only and is not a substitute for advice provided by a government agency or from a qualified medical professional and/or legal practitioner. Any references to third party products and services do not represent an endorsement of any kind from the REIQ and we recommend that you conduct your own inquiries to confirm their suitability to you and your compliance requirements. The information contained in this guide is based on advice from health authorities relevant at the time of writing and we recommend that agencies continue to monitor advice from Government on a regular basis given the fast evolving nature of this issue.

DISCLAIMER: Although the REIQ attempts to ensure that the information on this page is complete, accurate, and up to date, we assume no responsibility for its completeness, accuracy, or timeliness. Real estate agents should constantly monitor the Queensland Health website for the most up-to-date COVID-19 updates.

Here’s what others have to say

The REIQ

4.4

Based on 19 reviews

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The REIQ

4.5

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Great friendly environment

David Priest

22:47 19 Nov 19

Blake Richard

01:34 05 Mar 18

I cannot recommend REIQ enough. The training, environment & staff were beyond my expectations. A special mention for Rachael who is a trainer at REIQ. Rachael knows her stuff. Her knowledge of the industry and style of delivery helped me get across the line and score my dream job.

Paul Conway

05:11 15 Jan 20

Welcoming and friendly staff, always available to support their members. The Property Management Support Team is particularly helpful. Well worth the subscription fees just to have access to advice from these experienced practitioners.

Laura Valenti

21:29 16 Jun 18

Very impressed with the trainers that I have had for the past 3 days. Each individual trainer was very helpful and made sure that everyone in the class understood everything before we progressed through the modules.

Shannon Goldsworthy

04:34 23 Oct 19

Great staff that are always helpful.

Kensington Ràpoza

11:20 28 Dec 19

Tina Nenadic

12:57 02 Mar 18

Liam Hanlon

12:06 05 Sep 17

Michelle Wright

04:07 26 Feb 18

Helpful staff. Useful networking events and training videos.

Eagle Real Estate

02:27 25 Jul 18

I would like to share with you our experience that we have recently had through the REIQ Professional Development Team.We have had an awesome start to 2020 thanks to the great service provided by the REIQ Professional Development Team. Congratulations to Liz who started and finished her Certificate of Registration Course with the REIQ in December 2019. She loved the training, particularly the fact the trainers are experienced and still walk the talk and are active in real estate. Fast turnaround for marking of the assessments with help on hand by way of tutoring if needed meant she could get the Application to Office of Fair Trading for her registration happening quickly. We are thrilled, from start to finish with the course and application to Fair Trading she had her Certificate of Registration within 5 weeks. Really impressed with the training, help and support team REIQ gave Liz and the quick processing time by the Office of Fair Trading.We also regularly use the Property Management Support Service and General Agency Advice Service and believe it offers great value for our membership. The PMSS team provide practical advice by practising property management professionals who can relate to the everyday challenges property managers face.Keep up the good work Team REIQ,

RE/MAX Ignite

05:56 21 Jan 20

Jason Bond

10:29 19 Jun 18

Had Melissa Sullivan conducting the sales registration course for the past two days I have to say I think this woman is inspiring she kept the class focused and engaged throughout the two days. I dont normally complete surveys but felt that I wanted to share that this lady has inspired me to give sales ago and I never thought i would say that as i have been a PM and honestly never thought I could see myself as a sales agent... Thanks Mel for such a great two days

Karen Riddell

07:04 03 Aug 17

I found the REIQ Real Estate Licence Online Training Course was very good, easy to access, with brilliant course materials to read and assignments that really checked on your understanding of the details of every aspect of real estate practise. I enjoyed the course even though it took a few months due to working full time and found the support of the trainers and assessors very helpful and encouraging. Thanks REIQ Training team for helping me through!

Lindy Lear

10:47 18 Oct 20

Recently I completed the Real Estate Licensing course at REIQ and was blown away by the help and support provided by Ms. Connie McKee who is a trainer at REIQ. Connie is very professional and has years of knowledge and work experience in the Real Estate Industry.I am glad I chose REIQ as my pathway into the Real Estate Industry.

Kaizan Irani

00:23 30 May 19

I contacted REIQ, as I wanted to upgrade my real estate licence to a full licence. I have now completed the necessary upgrade and I just wanted to thank all the staff and trainers who were my guides during this time. Particular mention to Rachael Wilschefski who did everything she could to help me and was a joy to talk to, Trudi Fleet was a fantastic support to me and a big thank you to the assessing team. If anyone is considering using REIQ to get their licence or upgrade, I highly recommend using REIQ. Once again, thank you. Helen Knight

Helen Knight

00:31 05 Mar 21

Proud to be a member of such a prestigious organisation. Thank You for the support 🏡

Jamie Smith

07:28 07 Mar 18

Haydn Denovan

02:51 20 Mar 18

Adam Milton

01:52 22 Nov 17

I wasnt sure that I would get through the Agents and Licence course with everything I had on, made an attempt a year ago with another provider that went totally pear shaped but the REIQ course is structured in a way that made sense. While all of their trainers are experts in their field, they offer onsite student support on Tuesdays with Rachel providing the right advice and reassurance to get you there, even if you havent studied for a while. If you've ever wanted a career in Real Estate this is where you get started!

Lynette Nitson

01:48 13 Jan 20

Great training course was very informative. I feel I gained lots of knowledge and there is a lot of support from the REIQ team online, via phone and in person and am looking forward to starting my career in the real estate industry!

Laura Stills

08:14 22 Oct 20

Katie Cotton

10:04 31 Oct 17

Gerry MacKenzie

06:53 12 Oct 20

In February I decided to take steps to buy management rights to a unit complex. As I have not studied for some time I chose REIQ to do my RLA course. Initially I didn’t engage the help through student support but it came to a point I needed some assistance. Selina Randall and Connie McKee were wonderful help. I personally feel they went over and beyond to help me complete the course and enable me to follow through with final settlement of the new business in just a few weeks Thank you so very much ladies. You were both amazing

Irmy Thomas

06:35 18 Jun 21

Jacqui McKeering

02:01 08 Mar 18

Good course. Materials and tools given to finish the course easily. Was no problem to finish. Support is there if needed it.

Jade Dodds

09:11 09 Oct 20

Recently completed my Licence course and thoroughly enjoyed the in-class tutorials taught by highly professional trainers with many years of industry experiences. The student support that is available every Tuesday is an extremely helpful resource, again with very experienced trainers to ensure you get the right advice the first time. REIQ has really structured the entire full Licence course end to end thoughtfully, especially when you’re new to this industry. Highly recommended!

Julian Phua

07:01 02 Oct 19

Just done two days interactive training with Melissa Sullivan. Sensational! Such a great presenter and electric delivery of material. Quick paced and hands-on!Very glad to have been in this class!!! Awesome

Miles Griffiths

07:01 26 Jun 18

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