A Day in the Life of Property Manager

Property Management, Training,  Property Managers,  Training

Selinda RandallA popular career path in real estate is property management. So what does a day in the life of a property manager look like?

Property management is a rewarding career that will rapidly develop your interpersonal, communication and time-management skills. The difference a great property manager makes to the lives of tenants and property owners is invaluable, and is the reason why there’s always such a high demand for quality property managers.

REIQ trainer Selinda Randall has many years’ experience in the real estate industry and still works as a property manager. We put some questions to Selinda about what a day in the life of property manager looks like and what she loves about training REIQ students. 

Q: What does a typical Day in the Life of a Property Manager Look Like?

That’s a tough one as there is no ‘typical’ day in property management. We wear many hats on a daily basis. One day you may find me in the office attending to applications and leases, maintenance requests and trust accounting transactions.   

Then the next I may be out of the office at inspections, attending the Queensland Civil and Administrative Appeal Tribunal on behalf of a lessor or meeting potential new clients for a rental appraisal of their property. Each day in the life of a property manager can be a vastly different day.

No matter what my day looks like – it always starts with 30 minutes of quiet time in front of the computer planning my day – no phones, no talking, just me and the computer….and a cup of coffee.  

 Q: Why did you become a property manager?

I was working in an admin role as a practice manager of a GP’s office and knew that I wanted a change. Back then in the old days, you would sit and scour the newspaper for jobs so that is what I did.   

The one that stuck out to me was a property manager role, particularly because the job description offered similar skills but it was different because you were working in and out of the office. The thing I didn’t enjoy about my job was sitting at a desk all day – in property management you definitely don’t. Each day in the life of a property manager brings variety.

The things I liked about my current job was seeing the ‘regular patients’ each week, who you form a relationship with, which is the same as the relationship formed with tenants and landlords. It seemed the perfect fit for me.

Q: What do you like best about being a property manager? 

I still love what initially drew me to the industry; the fact that it is such a people-based industry and that no two days are the same. My favourite part of the job is having the ability to meet new people daily and knowing I have happy tenants and landlords. 

Q: What would you tell people thinking of becoming a property manager?

If you are looking for a career that pushes you to develop your communication skills, negotiation techniques and ability to adapt to different situations, then this is for you. Each day in the life of a property manager brings its challenges but also its rewards.

However, I would also remind people that while obtaining a certificate of registration or licence gives you what you ‘require’ to work in the industry, it doesn’t mean you have the skills needed to be a great property manager. Real estate can be a changing industry that requires you to be willing to continue to improve your knowledge and skills.  

If you can do that, you’ll be rewarded with a long and successful career, not just a job.  

Over the years, I have learned that the key to happiness is loving what you do and being passionate about it. For me, loving property management isn’t hard. It has never been just something that paid the bills, it has always been a career I absolutely love and continue to enjoy every day. 

Q: What led you to take up a training position with the REIQ?

When I moved back to Queensland in 2005 after some time living elsewhere, the Office of Fair Trading required me to update my licence. So undertook the course again with the REIQ where I met a lot of the trainers.   

A few years later, one of those trainers contacted me to ask if would be interested in meeting with the training manager, which I did. And here I am today.  For me, a day in the life of a property manager now means I can help others become property managers as well.

I am passionate about my work with the REIQ as it enables me to give back to an industry that has been part of my life for nearly 30 years. I enjoy doing the training and seeing the enthusiasm of people entering the industry. And I love being part of the REIQ’s Property Management Support Team – talking with and educating other property managers.  

Are you interested in pursuing a career in real estate with help from our wonderful trainers such as Selinda, who have real life experience in the industry? Enrol in our registration course today! 

Here’s what others have to say

Tina Nenadic
Tina Nenadic
12:57 02 Mar 18
Good course. Materials and tools given to finish the course easily. Was no problem to finish. Support is there if needed it.
Jade Dodds
Jade Dodds
09:11 09 Oct 20
Blake Richard
Blake Richard
01:34 05 Mar 18
Liam Hanlon
Liam Hanlon
12:06 05 Sep 17
Jodie was an amazing help throughout the training. We had a few technical issues and I knew that I could call and get it sorted alongside her. She was always supportive and no task was ever a bother for her. Thanks again Jodie !!
Kirsty Bohn
Kirsty Bohn
04:40 30 Jun 21
I wasnt sure that I would get through the Agents and Licence course with everything I had on, made an attempt a year ago with another provider that went totally pear shaped but the REIQ course is structured in a way that made sense. While all of their trainers are experts in their field, they offer onsite student support on Tuesdays with Rachel providing the right advice and reassurance to get you there, even if you havent studied for a while. If you've ever wanted a career in Real Estate this is where you get started!
Lynette Nitson
Lynette Nitson
01:48 13 Jan 20
Jason Bond
Jason Bond
10:29 19 Jun 18
Great friendly environment
David Priest
David Priest
22:47 19 Nov 19
Great training course was very informative. I feel I gained lots of knowledge and there is a lot of support from the REIQ team online, via phone and in person and am looking forward to starting my career in the real estate industry!
Laura Stills
Laura Stills
08:14 22 Oct 20
Jacqui McKeering
Jacqui McKeering
02:01 08 Mar 18
Recently I completed the Real Estate Licensing course at REIQ and was blown away by the help and support provided by Ms. Connie McKee who is a trainer at REIQ. Connie is very professional and has years of knowledge and work experience in the Real Estate Industry.I am glad I chose REIQ as my pathway into the Real Estate Industry.
Kaizan Irani
Kaizan Irani
00:23 30 May 19
Haydn Denovan
Haydn Denovan
02:51 20 Mar 18
Helpful staff. Useful networking events and training videos.
Eagle Real Estate
Eagle Real Estate
02:27 25 Jul 18
Great staff that are always helpful.
Kensington Ràpoza
Kensington Ràpoza
11:20 28 Dec 19
In February I decided to take steps to buy management rights to a unit complex. As I have not studied for some time I chose REIQ to do my RLA course. Initially I didn’t engage the help through student support but it came to a point I needed some assistance. Selina Randall and Connie McKee were wonderful help. I personally feel they went over and beyond to help me complete the course and enable me to follow through with final settlement of the new business in just a few weeks Thank you so very much ladies. You were both amazing
Irmy Thomas
Irmy Thomas
06:35 18 Jun 21
I cannot recommend REIQ enough. The training, environment & staff were beyond my expectations. A special mention for Rachael who is a trainer at REIQ. Rachael knows her stuff. Her knowledge of the industry and style of delivery helped me get across the line and score my dream job.
Paul Conway
Paul Conway
05:11 15 Jan 20
I contacted REIQ, as I wanted to upgrade my real estate licence to a full licence. I have now completed the necessary upgrade and I just wanted to thank all the staff and trainers who were my guides during this time. Particular mention to Rachael Wilschefski who did everything she could to help me and was a joy to talk to, Trudi Fleet was a fantastic support to me and a big thank you to the assessing team. If anyone is considering using REIQ to get their licence or upgrade, I highly recommend using REIQ. Once again, thank you. Helen Knight
Helen Knight
Helen Knight
00:31 05 Mar 21
I found the REIQ Real Estate Licence Online Training Course was very good, easy to access, with brilliant course materials to read and assignments that really checked on your understanding of the details of every aspect of real estate practise. I enjoyed the course even though it took a few months due to working full time and found the support of the trainers and assessors very helpful and encouraging. Thanks REIQ Training team for helping me through!
Lindy Lear
Lindy Lear
10:47 18 Oct 20
I would like to share with you our experience that we have recently had through the REIQ Professional Development Team.We have had an awesome start to 2020 thanks to the great service provided by the REIQ Professional Development Team. Congratulations to Liz who started and finished her Certificate of Registration Course with the REIQ in December 2019. She loved the training, particularly the fact the trainers are experienced and still walk the talk and are active in real estate. Fast turnaround for marking of the assessments with help on hand by way of tutoring if needed meant she could get the Application to Office of Fair Trading for her registration happening quickly. We are thrilled, from start to finish with the course and application to Fair Trading she had her Certificate of Registration within 5 weeks. Really impressed with the training, help and support team REIQ gave Liz and the quick processing time by the Office of Fair Trading.We also regularly use the Property Management Support Service and General Agency Advice Service and believe it offers great value for our membership. The PMSS team provide practical advice by practising property management professionals who can relate to the everyday challenges property managers face.Keep up the good work Team REIQ,
RE/MAX Ignite
RE/MAX Ignite
05:56 21 Jan 20
Proud to be a member of such a prestigious organisation. Thank You for the support 🏡
Jamie Smith
Jamie Smith
07:28 07 Mar 18
Adam Milton
Adam Milton
01:52 22 Nov 17
Gerry MacKenzie
Gerry MacKenzie
06:53 12 Oct 20
Had Melissa Sullivan conducting the sales registration course for the past two days I have to say I think this woman is inspiring she kept the class focused and engaged throughout the two days. I dont normally complete surveys but felt that I wanted to share that this lady has inspired me to give sales ago and I never thought i would say that as i have been a PM and honestly never thought I could see myself as a sales agent... Thanks Mel for such a great two days
Karen Riddell
Karen Riddell
07:04 03 Aug 17
Very impressed with the trainers that I have had for the past 3 days. Each individual trainer was very helpful and made sure that everyone in the class understood everything before we progressed through the modules.
Shannon Goldsworthy
Shannon Goldsworthy
04:34 23 Oct 19
Michelle Wright
Michelle Wright
04:07 26 Feb 18
Recently completed my Licence course and thoroughly enjoyed the in-class tutorials taught by highly professional trainers with many years of industry experiences. The student support that is available every Tuesday is an extremely helpful resource, again with very experienced trainers to ensure you get the right advice the first time. REIQ has really structured the entire full Licence course end to end thoughtfully, especially when you’re new to this industry. Highly recommended!
Julian Phua
Julian Phua
07:01 02 Oct 19
Just done two days interactive training with Melissa Sullivan. Sensational! Such a great presenter and electric delivery of material. Quick paced and hands-on!Very glad to have been in this class!!! Awesome
Miles Griffiths
Miles Griffiths
07:01 26 Jun 18
Welcoming and friendly staff, always available to support their members. The Property Management Support Team is particularly helpful. Well worth the subscription fees just to have access to advice from these experienced practitioners.
Laura Valenti
Laura Valenti
21:29 16 Jun 18
Katie Cotton
Katie Cotton
10:04 31 Oct 17

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