Leading High Performing Teams in Real Estate

Course overview

This course provides essential skills and knowledge for managing and evaluating agency teams within the property industry. Participants will learn how to effectively oversee team performance, assess team dynamics, and implement strategies to enhance productivity and achieve organizational goals. Key areas include leadership techniques, performance metrics, conflict resolution, and team-building strategies.

1: Determine Team Requirements

• Analyse and document the specific needs, functions and requirements for your team
• Set, establish and record key performance indicators and Responsibilities for each team member
• Design and outline the structure and team plans to optimize workflow and collaboration
• Assign resources to help teams meet their KPIs and support overall agency goals.

2: Implement Strategies to Manage Teams

• Communicate the agency's standards, culture, targets, and individual responsibilities effectively to all team members.
• Foster open communication within and across teams while promoting balanced participation in discussions and activities.
• Negotiate work roles to balance team objectives, job requirements, and the unique strengths and differences of team members.

3: Manage Team Performance

• Provide training, coaching, and mentoring to enhance team skills and performance.
• Address performance issues, provide feedback, and resolve conflicts to improve team
effectiveness.
• Monitor compliance with legal and policy requirements, review performance for professional development, and allocate resources to achieve targets.

4: Evaluate Team Performance

• Collect and analyze qualitative and quantitative data to evaluate KPI success.
• Use insights to implement improvements for better KPI outcomes.

Inclusions

Certificate of Completion

CPD

Type 1