REIQ’s Official Industry Podcast

Welcome to the REIQ’s official industry podcast, The Property Brief.

Our host Rob Doorey talks with industry specialists and practising professionals to take a deep dive into the issues and trends affecting your profession, to ensure you’re armed with the information you need to stay a step ahead.

Season three has ended but stream our huge backlog of episodes via your favourite podcast platform below!

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Episode summary

Series 3 Episode 26: Residential property management – an on-the-ground view of the rental crisis

In this last episode for season three, business owner and REIQ Property Management Chapter committee member Tammy Vitale relays her experiences of the rental crisis, talks about a way everyday investors could be engaged to help and discusses setting up her own property management business.

Series 3 Episode 25: Business broking – taking a deep dive into business sales

Business broking specialist Joanna Oakey takes a wide-ranging look at business sales, including the common challenges faced by brokers and what trends she’s seeing in the market.

Season 3 Episode 24: REIQ’s Best Practice Guidelines – the ultimate new resource for real estate professionals

REIQ General Counsel Katrina Beavon explains how the REIQ’s new Best Practice Guidelines will help real estate professionals navigate through the questions and issues they face each day, enhancing their ability to act professionally and reputedly.

Season 3 Episode 23: Notching up 20 years – what a successful career in real estate looks like

Brisbane-based sales agent and two-time REIQ Awards for Excellence winner Shannon Harvey reflects on a career spanning 20 years and shares her tips on what it takes to be successful in real estate.

Season 3 Episode 22: Under the hammer – how auctions can help sales agents

REIQ Auctioneers Chapter member Justin Nickerson discusses how the auction sale process can help real estate agents and what the benefits are for sellers and buyers.

Season 3 Episode 21: Queensland’s fastest growing city – all eyes on Ipswich

REIQ Ipswich Zone Chair Andrew Kenman takes a look at what’s making this growing city a popular destination and what this means for its property market.

Season 3 Episode 20: Tailored training – How the REIQ is delivering for real estate professionals

REIQ Head of Training Jeff Irvine discusses how the REIQ has reinvigorated its training courses for real estate professionals looking to upskill and existing staff ready for formal training.

Season 3 Episode 19: Awards for Excellence – why entering the REIQ awards can help you

Buyer’s Agent of the Year Melinda Jennison discusses how entering the REIQ Awards for Excellence helped her professionally and benefitted her business.

Season 3 Episode 18: From Coomera to Coolangatta – what’s happening with Gold Coast property?

Local REIQ Zone Chair Andrew Henderson shares his intel on what’s happening in the Gold Coast property market, including residential, commercial and what’s happening in construction.

Season 3 Episode 17: Advancing advocacy – how the REIQ speaks up for real estate professionals

REIQ CEO Antonia Mercorella discusses how Queensland’s peak body in real estate advocates on behalf of the profession and why it gets involved in supporting the community.

Season 3 Episode 16: Coast with the most – what’s happening with Sunshine Coast property?

REIQ Sunshine Coast Zone Chair Matt Diesel takes a look at what’s been happening in the Sunshine Coast property market.

Season 3 Episode 15: Two months in – Queensland’s new tenancy laws

REIQ Property Management Support Service team members Connie McKee and Selinda Randall discuss frequently asked questions from property managers about the new tenancy laws, which came into effect in October.

Season 3 Episode 14: Residential property settlements – why Queensland still shines

PEXA Head of Research Mike Gill and REIQ CEO Antonia Mercorella take a look at the number of residential property settlements in Queensland and discuss the market outlook, as well as how digital property settlements keep transactions secure and on track.

Season 3 Episode 13: Residential property – what’s driving buyer sentiment?

REIQ Buyer’s Agents Chapter Chair Joanna Boyd discusses what’s motivating residential property buyers and investors in the current market and provides tips for sales agents thinking of becoming a buyer’s agent.

Season 3 Episode 12: Brilliant Bundaberg – a tale of two property markets

REIQ Bundaberg Zone Chair Kirralea Whittle discusses what makes the Bundaberg property market unique.

Season 3 Episode 11: Cyberattacks – what real estate agencies need to know

Aon National Client Relationship Manager Peter Lynch outlines why cybersecurity has never been so important to real estate agencies and what they should consider in terms of protecting their data.

Season 3 Episode 10: Business broking – what’s happening with business sales?

REIQ Business Brokers Chapter Chair Tony Hancock takes a look at the current state of play of business sales in Queensland.

Season 3 Episode 9: Eye on Gladstone – what’s driving the Gladstone residential property market?

Locations Estate Agents Property Specialist Hayley Ward discusses how a mixture of industry and lifestyle has driven interest and stability in the Gladstone residential property market.

Season 3 Episode 8: The power of proptech – take your prospecting to the next level Growth Specialist Josh Wilson outlines how technology provides solutions for each stage of the prospecting journey – from attraction to conversion – and how a new platform can take prospecting to the next level.

Season 3 Episode 7: Starting an independent agency – how to strike out on your own


Brisbane Inner West Realty Director Kathleen Luck discusses why she and husband Stephen decided to leave the security of a large franchise and start their own agency.

Season 3 Episode 6: Darling of the west – what’s happening in the Toowoomba property market

REIQ Toowoomba and Darling Downs Zone Chair Daniel Burrett discusses how this regional Queensland property market is faring following the recent ‘tree change’ phenomenon.

Season 3 Episode 5: Digital marketing – how it can increase your reach cost-effectively

REIQ Head of Marketing and Content Sarah Butler outlines how digital marketing can give you more control over targeting your audience and help you save costs.

Season 3 Episode 4: Commercial leases - why outgoings are so important

REIQ Commercial & Industrial Chapter Chair Jason Luckhardt and Chapter Member Lauren Battams outline what outgoings are and why they are so important to commercial leases.

Season 3 Episode 3: Regional view – what’s driving the Rockhampton property market

REIQ Rockhampton Zone Chair Noel Livingston outlines what factors are affecting the property market in the Central Queensland city and region.

Season 3 Episode 2: Market update – what’s happening with Queensland residential property?

CoreLogic Head of Residential Research Australia Eliza Owen takes a look at what’s in store for the residential property market in Queensland.

Season 3 Episode 1: One month to go - Queensland's new tenancy laws

REIQ CEO Antonia Mercorella discusses what changes are coming into force when Queensland’s new tenancy laws come into effect on 1 October 2022.

Season 2 Episode 25: Buyer’s agents – how they can help sales agents

In the last episode for season 2, REIQ Buyer’s Agent Chapter Chair Joanna Boyd outlines how buyer advocacy works and how buyer’s agents can help real estate salespeople.

Season 2 Episode 24: Topical tropics – are southerners seeking North Queensland property?

North Queensland-based REIQ Zone Chairs Ben Kingsberry and Tom Quaid discuss what’s happening in the Cairns and Townsville residential property markets.

Season 2 Episode 23: Talking about training – are you in line for a qualification upgrade?

REIQ Training Services Manager Jeff Irvine outlines why real estate professionals might be in line for a formal upgrade to their existing qualifications, the benefits of an REIQ apprenticeship and upcoming courses for industry.

Season 2 Episode 22: Queensland's flood-affected neighbourhoods - how the REIQ helped

The REIQ’s Sarah Butler discusses how the REIQ provided food and drink to flood-affected communities on the weekend of 5-6 March and describes the terrible conditions confronting the people who live in them.

Season 2 Episode 21: How COVID-19 affected business sales

REIQ Business Brokers Chapter member Lara Cassidy discusses how COVID-19 affected business broking in Queensland and where sales thrived or dived.

Season 2 Episode 20: Why a real estate agent became an auctioneer

REIQ 2021 Auctioneer of the Year Runner Up Yianni Mooney reflects on his career, success in business and why agents can benefit from doing a real estate auctioneer’s licence course.

Season 2 Episode 19: What’s happening in the Queensland commercial property market?

Cushman & Wakefield Queensland Research Manager Jake McKinnon discusses the state of play in the Queensland commercial property market across retail, offices and industrial.

Season 2 Episode 18: The $130 million man – success in real estate sales

19-year-old Ryan Suhle shares his observations on success in real estate after amassing a massive $130 million in residential property sales during 2021.

Season 2 Episode 17: Residential property market outlook – with REIQ CEO Antonia Mercorella

REIQ CEO Antonia Mercorella discusses the state of play in the Queensland residential property market, looking at sales, vacancy rates, tenancy reforms and investor sentiment.

Season 2 Episode 16: Property management issues – the REIQ to the rescue

The REIQ’s Property Management Support Service team discusses how they help members manage difficult challenges and outline some issues regularly faced by property managers.

Season 2 Episode 15: From licensing to trust accounts - what the OFT wants you to know

Queensland Fair Trading Commissioner Victoria Thomson discusses common regulatory issues faced by real estate professionals and outlines how the OFT deals with bad behaviour in the industry.

Season 2 Episode 14: Utility provider referrals – why they’re easier and more lucrative than ever

Direct Connect’s Belinda Seers outlines how utility provider referrals can easily contribute to a real estate office’s bottom line and how agents can benefit from the tech and green energy revolutions.

Season 2 Episode 13: The power of saying ‘yes’ – How Sam Devlin became a real estate all-rounder

How Harcourts Property Centre Director Sam Devlin charted a successful course through property management, business development, sales, auctioneering and establishing a business.

Season 2 Episode 12: The real estate stuntman – How comic videos helped Dan Lee grow his business

Plum Property co-founder Daniel Lee discusses how humorous videos helped him increase market share and gives his thoughts on starting and growing a real estate agency.

Season 2 Episode 11: Agent profiles - Why agents should treat their online profiles like a listing Digital Strategist Tara Christianson discusses how a strong online agent profile can lead to buyers seeking you out.

Season 2 Episode 10: Domestic violence in tenancies - what should property managers do?

Q Shelter Executive Director Fiona Caniglia outlines what property managers should do if they suspect or encounter domestic and family violence in a tenancy.

Season 2 Episode 9: Styling for success - how a point of difference can lead to residential sales success

Cape Cod Residential Owners Anne-Maree and Luke Russell discuss their home styling and residential sales business serves as an example of how a point of difference can lead to sales success.

Season 2 Episode 8: Expert advice – how the REIQ’s help hotline supports agencies

REIQ Agency Practice Advisor Robyn Glasgow discusses how the Agency Advisory Service helps member agencies deal with troublesome issues.

Season 2 Episode 7: Deadline approaching - what new smoke alarm legislation means for you

Smoke Alarm Solutions Account Manager Maryke Olivier outlines what property managers and sellers need to know about incoming Queensland smoke alarm legislation.

Season 2 Episode 6: Realworks How it's making Property Managers' lives easier

REIQ Board Director Laura Valenti reveals how new Realworks upgrades have made generating day-to-day forms and sourcing remote signatures even easier for her property management staff.

Season 2 Episode 5: Peace of mind - How digital property settlements can help agents

PEXA Chief Customer Officer Lisa Dowie and REIQ CEO Antonia Mercorella discuss how digital settlements can aid the sale process and examine the rise of property sales in Queensland.

Season 2 Episode 4: Rental reforms - what they mean for Qld property managers

REIQ CEO Antonia Mercorella provides an overview of the State Government’s rental reforms bill and what it means for property managers and landlords.

Season 2 Episode 3: Hot property - where is the Qld residential market heading?

CoreLogic Asia Pacific Research Director Tim Lawless discusses what’s happening in the Queensland residential property market and what the future might hold.

Season 2 Episode 2: From PA to Principal - Roxanne's rise in real estate

Starting as a PA to an agency principal, Roxanne Workman charts her progress from an assistant to the owner of two RE/MAX franchises.

Season 2 Episode 1: Cyber Crime - What real estate agencies need to know

Aon National Client Relationship Manager Peter Lynch discusses the threat of cyber crime to real estate agencies and the potential insurance complications.

Season 1 Episode 24: The power of branding and influencing behaviour

Branding is big business for both agencies and agents. This week the REIQ Property Brief speaks exclusively with Trent Sutton, head of Marketing at McGrath Real Estate about establishing and managing a successful brand.

Season 1 Episode 23: The art of community engagement

Whether you know it as community engagement or corporate social responsibility, it can translate into big business in today’s corporate world. REIQ board director Laura Valenti talks candidly about the broad goals of assisting the greater community and the benefits that result.

Season 1 Episode 22: Seller disclosure in queensland

This week the REIQ Property Brief speaks with Andrew Allen, Director and Auctioneer at Ray White Gladstone, about the inability of real estate agents to publish or provide any price guides for potential bidders for a property going to auction.

Season 1 Episode 21: Business Brokering: The other side of buying and selling real estate

For many, it isn’t clear what role a business broker plays whilst buying or selling a business. There are many aspects to consider and nearly none of them are straightforward. Michelle Wright of Complete Business Brokers provides some much-needed clarity.

Season 1 Episode 20: A bank that QLD real estate can bank on

When it comes to local banks, they’re proving an excellent option for most banking needs. Just because they’re small doesn’t mean they can’t meet your needs. The REIQ Podcast speaks with Auswide Bank Managing Director, Martin Barrett to find out more.

Season 1 Episode 19: Accommodation: Real estate's other industry in the spotlight

This week the REIQ Property Brief explores the sale and lease of bed and breakfasts, management rights, motels, hotels, pubs and caravan parks with Trudy Crooks from Resort Brokers Australia.

Season 1 Episode 18: Powerful real estate CRM and automation... by Rex

The REIQ Property Brief speaks exclusively with Tom McCarthy, head of Product at Rex to find out more about their fully mobile workflow and marketing platform for agencies of any size.

Season 1 Episode 17: Hair-raising headlines: The media's role in real estate...

Sensational headlines are designed to invoke an emotional reaction in readers, using exaggerated claims that play up fear or other strong reactions. So, how can the real estate industry better manage this in the current climate?

Season 1 Episode 16: The bracing business of body corporates

This week’s REIQ Property Brief tackles body corporates and ask Chris Irons, former Commissioner of Body Corporates where property managers and sales agents fit into the equation.

Season 1 Episode 15: First to market: REIQ's new industry training packages

Whether you’re looking for a new career in real estate or wanting to take your career to the next level, the REIQ Property Brief explores the industry’s new training packages now available.

Season 1 Episode 14: Have you got a high performance sales team?

Sell Fast and Win Big. It’s the mantra every agency strives for. The REIQ Property Brief speaks exclusively with Kul Singh, Chief Sales Officer at to find out more about managing high performance sales teams.

Season 1 Episode 13: Finance Options to Help Drive Up Your Sales Price

Exploring the prepare now, pay later options now available in the real estate industry, the REIQ Property brief speaks with Lucas McEntee, Managing Director of Salefunder to find out more.

Season 1 Episode 12: Is Your Super Safe?/Don't Go Up in Smoke!

Rarely do we think about our super, and what it’s capable of achieving. We talk shop with the real estate industry’s super fund with a solid history of top performance. And we reconnect with Smoke Alarm Solutions for a timely industry reminder.

Season 1 Episode 11: Asset Versus Property Management? Enhancing your Commercial Investment

Julie Ryan of Ray White Commercial returns to the Property Brief to help understand what roles will help you realise the highest possible returns from your retail investment.

Season 1 Episode 10: Meet QLD's New Range of Responsible Renters

With the aim of creating real pathways for future rental tenants, regardless of their background, the Property Brief speaks exclusively with CEO Paul Tommasini of the Tenancy Skills Institute to find out more.

Season 1 Episode 9: Buyers’ Agents – Is the way property is bought rapidly changing?

Specialising in searching, locating, evaluating and negotiating the purchase of properties on behalf of buyers, we catch up with Buyers’ Agent Zoran Solano to better understand this career option.

Season 1 Episode 8: Meet the Man Behind Propertyology & His Thought-Leading Property Prognosis

As a market analyst, Buyers’ Agent and Accredited Advisor, Propertyology’s Founder & Head of Research Simon Pressley is Qld’s prominent go-to source for property market intel and insights.

Season 1 Episode 7: Going, Going, Gone! Homes Under the Hammer: For Better or Worse?

Going to auction is a popular method of selling property, especially if you’re looking for a quick result. What’s Queensland appetite for auctions? David Holmes of Metro Auctions reveals all.

Season 1 Episode 6: Surviving the Changing Retail Landscape

With the ongoing ricochet between online convenience and COVID-19, we delve into the future of commercial retail real estate with Julie Ryan of Ray White Commercial to find out more.

Season 1 Episode 5: In Conversation with REIQ’s Chairman

When it comes to industry predictions, REIQ Chairman Peter Brewer certainly knows how to produce some powerful prophecies. Share in his insights and outlooks in this exclusive one-on-one chat.

Season 1 Episode 4: Mental Health & Wellbeing in the Workplace

After a year of lockdowns, border closures, self-isolated quarantine, social distancing, and a shift to working from home, now’s the time for a mental health check within your agency.

Season 1 Episode 3: All Eyes on 2022: Smoke Alarm Legislation & Compliance

It’s a hot topic – smoke alarm legislation. Find out the latest from Queensland Fire & Emergency Services and REIQ Corporate Partner Smoke Alarm Solutions.

Season 1 Episode 2: Real Estate Insurance. How well are you covered?

Exploring insurance from professional indemnity through to cybercrime, REIQ Principal Partner Aon’s Peter Lynch talks about the protective role of insurance across vital business functions.

Season 1 Episode 1: Industry Overview with REIQ CEO Antonia Mercorella

Covering current conditions, market insights and future predictions, REIQ CEO Antonia Mercorella speaks candidly about the year that was and the year ahead in Queensland real estate.

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