Form 18a goes contactless for COVID-19

Coronavirus, COVID-19, Industry News, Property Management,  Property Managers

What you need to know:

  • The One Touch Execution feature will be made available to Realworks subscribers within the next week.
  • It removes the need for anyone to sign any paper or use other paid electronic signature platforms.
  • Prefer to use an existing method (eg. DocuSign or downloading the form)? No problem!

The One Touch Execution (OTE) feature, rolled out on the Realworks platform in late 2019, continues to offer property managers better streamlining, simplicity and security when executing a Form 18a. The REIQ is now working on escalating the roll-out of OTE in order to support contactless documents in the wake of the coronavirus (COVID-19) pandemic.

While OTE was initially set to be rolled out in stages, The REIQ has worked tirelessly in order for this feature to be made available to all property managers on the Realworks platform earlier. This will undoubtedly alleviate some of the anxiety property managers may be facing during such an unprecedented time – particularly those not currently equipped to support digital execution via other methods.

With over 200 tenancy agreements (Form 18a) already executed and live with a select group of early adopters, OTE is revolutionising the way property managers issue, receive, amend, sign and record their tenancy documentation, while remaining totally compliant.

Realworks software on laptop and mobile phone

“It’s amazing, straightforward, simple and exactly what consumers want to use in this day and age,” says Connie McKee, REIQ Property Management Support Service Team Member. “There are prompts to remind the tenant that it needs to be signed, and there’s a really accurate record of all the steps to be taken to have the document executed.

“It’s just so simple; it’s what we property managers need.”

Contracts and documentation have always led to significant overhead and risk within property management and OTE aims to address that too. “The One Touch Execution is a secure environment; it’s very well automated once you put in the data correctly,” adds McKee. “There are fewer hands involved in the process, less filing, you’ll know how to retrieve it and you can rely on it in the event you go further for QCAT.”