6 Things to Consider As a Real Estate Professional When a Natural Disaster Occurs

Journal, Property Management, Sales,  Property Managers,  Salespeople

Reported as Brisbane’s most damaging hail event since 2014, last Saturday was just the beginning of a tumultuous storm season expected for Queensland this summer.

Some South East Queensland residents are still without power, and over 8,000 insurance claims have already been lodged.

To help real estate professionals navigate enquiries and requests, we have compiled a list of six things you need to consider when dealing with a natural disaster event.

SALES AGENTS

  • Buyers and sellers should be made aware of potential insurance scammers otherwise known as ‘disaster chasers’ who offer to inspect or repair properties for cash. This work is typically not covered by insurance and repairs may be left unfinished or are poorly executed.
  • Sales agents must disclose to buyers any history of flooding or disaster to a property under the Property Occupations Act 2014 (Queensland) and Australian Consumer Law.
  • Sales agents must not engage in legal practice, which includes giving disaster related legal advice unless the person is an Australian legal practitioner, under the Legal Profession Act 2007 (Queensland).

To view our full list of FAQs for Sales Agents, become an REIQ member to access our Disaster Relief Toolkit.

Step up your game! Upgrade to a full real estate licence.

PROPERTY MANAGERS

  • Tenants, or owner’s/ property managers are entitled to end a tenancy agreement if the premises has been destroyed, made completely or partly unfit to live in or no longer may be used lawfully as a residence. Tenancy agreements can only end if one of the tenancy ending requirements has been met.
  • Some landlord insurance policies may provide coverage to owners for damage to the premises arising from a disaster event. Owners should enquire with their insurer to ascertain whether they have such coverage.
  • Generally, landlord insurance will not cover the tenant for damage to their possessions, or the cost of replacing lost food resulting from a disaster event. These matters are the responsibility of the tenant.

To view our full list of FAQs for Property Managers, our fact sheet for Property Managers dealing with a disaster event and checklist, become an REIQ member to access our Disaster Relief Toolkit. We strongly recommend that you direct landlords and tenants to seek advice from a legal professional if they have experienced disaster damage.

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Great training course was very informative. I feel I gained lots of knowledge and there is a lot of support from the REIQ team online, via phone and in person and am looking forward to starting my career in the real estate industry!
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Laura Stills
08:14 22 Oct 20
I found the REIQ Real Estate Licence Online Training Course was very good, easy to access, with brilliant course materials to read and assignments that really checked on your understanding of the details of every aspect of real estate practise. I enjoyed the course even though it took a few months due to working full time and found the support of the trainers and assessors very helpful and encouraging. Thanks REIQ Training team for helping me through!
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Lindy Lear
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Gerry MacKenzie
Gerry MacKenzie
06:53 12 Oct 20
Good course. Materials and tools given to finish the course easily. Was no problem to finish. Support is there if needed it.
Jade Dodds
Jade Dodds
09:11 09 Oct 20
I would like to share with you our experience that we have recently had through the REIQ Professional Development Team.We have had an awesome start to 2020 thanks to the great service provided by the REIQ Professional Development Team. Congratulations to Liz who started and finished her Certificate of Registration Course with the REIQ in December 2019. She loved the training, particularly the fact the trainers are experienced and still walk the talk and are active in real estate. Fast turnaround for marking of the assessments with help on hand by way of tutoring if needed meant she could get the Application to Office of Fair Trading for her registration happening quickly. We are thrilled, from start to finish with the course and application to Fair Trading she had her Certificate of Registration within 5 weeks. Really impressed with the training, help and support team REIQ gave Liz and the quick processing time by the Office of Fair Trading.We also regularly use the Property Management Support Service and General Agency Advice Service and believe it offers great value for our membership. The PMSS team provide practical advice by practising property management professionals who can relate to the everyday challenges property managers face.Keep up the good work Team REIQ,
RE/MAX Ignite
RE/MAX Ignite
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Paul Conway
Paul Conway
05:11 15 Jan 20
I wasnt sure that I would get through the Agents and Licence course with everything I had on, made an attempt a year ago with another provider that went totally pear shaped but the REIQ course is structured in a way that made sense. While all of their trainers are experts in their field, they offer onsite student support on Tuesdays with Rachel providing the right advice and reassurance to get you there, even if you havent studied for a while. If you've ever wanted a career in Real Estate this is where you get started!
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Lynette Nitson
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Kensington Ràpoza
11:20 28 Dec 19
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David Priest
22:47 19 Nov 19
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Shannon Goldsworthy
Shannon Goldsworthy
04:34 23 Oct 19
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Julian Phua
Julian Phua
07:01 02 Oct 19
Recently I completed the Real Estate Licensing course at REIQ and was blown away by the help and support provided by Ms. Connie McKee who is a trainer at REIQ. Connie is very professional and has years of knowledge and work experience in the Real Estate Industry.I am glad I chose REIQ as my pathway into the Real Estate Industry.
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Kaizan Irani
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Eagle Real Estate
Eagle Real Estate
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Just done two days interactive training with Melissa Sullivan. Sensational! Such a great presenter and electric delivery of material. Quick paced and hands-on!Very glad to have been in this class!!! Awesome
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Miles Griffiths
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Jason Bond
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10:29 19 Jun 18
Welcoming and friendly staff, always available to support their members. The Property Management Support Team is particularly helpful. Well worth the subscription fees just to have access to advice from these experienced practitioners.
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Laura Valenti
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Haydn Denovan
Haydn Denovan
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Jacqui McKeering
Jacqui McKeering
02:01 08 Mar 18
Proud to be a member of such a prestigious organisation. Thank You for the support 🏡
Jamie Smith
Jamie Smith
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Blake Richard
Blake Richard
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Tina Nenadic
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Michelle Wright
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Rob Honeycombe
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Annette Jeffs
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Adam Milton
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Katie Cotton
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Liam Hanlon
Liam Hanlon
12:06 05 Sep 17
Had Melissa Sullivan conducting the sales registration course for the past two days I have to say I think this woman is inspiring she kept the class focused and engaged throughout the two days. I dont normally complete surveys but felt that I wanted to share that this lady has inspired me to give sales ago and I never thought i would say that as i have been a PM and honestly never thought I could see myself as a sales agent... Thanks Mel for such a great two days
Karen Riddell
Karen Riddell
07:04 03 Aug 17

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