What would you do to win back 2 days a week?

Business, Journal,  Principals

Would you buy new office chairs and leave them in the storeroom? Or print fresh business cards and hide them away in a filing box, to gather dust? Probably not – that would be a waste of your hard-earned money. So, why leave critical parts of your agency’s software in their metaphorical wrapping? 

Unfortunately, many of us aren’t pushing the tech tools we use every day to their limits. In fact, like gym memberships, one third of all software goes unused. The main reasons so many businesses aren’t using their agency software? It’s pretty simple – they don’t know how. Continuous learning is the new uni degree.

Today, the rapid development of technology has significantly decreased the shelf life of formal education. Even tech giants like IBM, Google and Apple no longer require a university degree (great news for anyone considering a career change!). Instead, employees now need to continuously upskill and learn. Technology is becoming more and more advanced, opening up new opportunities for automation and changing customer expectations across every industry – including real estate.

That means you need to be able to use the tech tools at your disposal like a pro, and take advantage of new technology when it comes out. You can bet your competitors will.

Let’s peek inside your tech toolbox

As an agent, you might have tech tools to:

  • Automatically respond to enquiries;
  • Post to social media;
  • Create digital marketing campaigns;
  • Gather e-signatures; and,
  • Send open home attendees a brochure upon arrival.

And the rest…but are you using those tools to their full potential? Training on how to properly use your tech tools can save you hours and hours a week, show you new ways to use tools and get more value from your spend. However, the benefits of training don’t stop there…

Rexfest Registration

Training: The gift that keeps on giving

By investing time in training for your tech tools, you will:

  • Build a stronger, more confident team: Shared learning helps strengthen relationships. It also stops knowledge from being siloed and increases the likelihood of your agents being able to help each other out down the track.
  • Maintain a competitive edge: Companies that send their employees for training have a 37% higher productivity rate than those that don’t. When you push your tools to their limits, you’ll have more time to focus on the dollar productive activities. You can focus your energy on innovation and staying ahead of the curve, instead of wasting time on menial tasks.
  • Be more consistent: Training helps ensure all staff use agency tools in the same way. It’ll make it easy to navigate records and help to give buyers and sellers a consistent experience.
  • Future-proof your career: In the not-too-distant future, every industry and role will become heavily reliant on advanced technology (if they’re not already). Develop your tech skills now so you’ll be more adaptable and ready for changes in the future.
  • Discover new features: You can get by just scraping the surface, but why not dig deeper and use all of the features available to you? You’re paying for these features, after all!

However, just as you don’t become fit by simply buying a gym membership, you can’t expect to buy agency software and instantly become more productive. It takes a commitment to set aside time every week to learn more about your tools, investigate new functionality and work those improvements into your agency processes. Are you ready to make the change?

This article has been written by Rex Software, a Brisbane-based CRM company. Keen to see what tech and automation can do for you this year? Rexfest 2021 kicks off in just a few days and it’s open to all agents and admin. Get your free ticket by clicking on the link.

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Here’s what others have to say

Great training course was very informative. I feel I gained lots of knowledge and there is a lot of support from the REIQ team online, via phone and in person and am looking forward to starting my career in the real estate industry!
Laura Stills
Laura Stills
08:14 22 Oct 20
I found the REIQ Real Estate Licence Online Training Course was very good, easy to access, with brilliant course materials to read and assignments that really checked on your understanding of the details of every aspect of real estate practise. I enjoyed the course even though it took a few months due to working full time and found the support of the trainers and assessors very helpful and encouraging. Thanks REIQ Training team for helping me through!
Lindy Lear
Lindy Lear
10:47 18 Oct 20
Gerry MacKenzie
Gerry MacKenzie
06:53 12 Oct 20
Good course. Materials and tools given to finish the course easily. Was no problem to finish. Support is there if needed it.
Jade Dodds
Jade Dodds
09:11 09 Oct 20
I would like to share with you our experience that we have recently had through the REIQ Professional Development Team.We have had an awesome start to 2020 thanks to the great service provided by the REIQ Professional Development Team. Congratulations to Liz who started and finished her Certificate of Registration Course with the REIQ in December 2019. She loved the training, particularly the fact the trainers are experienced and still walk the talk and are active in real estate. Fast turnaround for marking of the assessments with help on hand by way of tutoring if needed meant she could get the Application to Office of Fair Trading for her registration happening quickly. We are thrilled, from start to finish with the course and application to Fair Trading she had her Certificate of Registration within 5 weeks. Really impressed with the training, help and support team REIQ gave Liz and the quick processing time by the Office of Fair Trading.We also regularly use the Property Management Support Service and General Agency Advice Service and believe it offers great value for our membership. The PMSS team provide practical advice by practising property management professionals who can relate to the everyday challenges property managers face.Keep up the good work Team REIQ,
RE/MAX Ignite
RE/MAX Ignite
05:56 21 Jan 20
I cannot recommend REIQ enough. The training, environment & staff were beyond my expectations. A special mention for Rachael who is a trainer at REIQ. Rachael knows her stuff. Her knowledge of the industry and style of delivery helped me get across the line and score my dream job.
Paul Conway
Paul Conway
05:11 15 Jan 20
I wasnt sure that I would get through the Agents and Licence course with everything I had on, made an attempt a year ago with another provider that went totally pear shaped but the REIQ course is structured in a way that made sense. While all of their trainers are experts in their field, they offer onsite student support on Tuesdays with Rachel providing the right advice and reassurance to get you there, even if you havent studied for a while. If you've ever wanted a career in Real Estate this is where you get started!
Lynette Nitson
Lynette Nitson
01:48 13 Jan 20
Great staff that are always helpful.
Kensington Ràpoza
Kensington Ràpoza
11:20 28 Dec 19
Great friendly environment
David Priest
David Priest
22:47 19 Nov 19
Very impressed with the trainers that I have had for the past 3 days. Each individual trainer was very helpful and made sure that everyone in the class understood everything before we progressed through the modules.
Shannon Goldsworthy
Shannon Goldsworthy
04:34 23 Oct 19
Recently completed my Licence course and thoroughly enjoyed the in-class tutorials taught by highly professional trainers with many years of industry experiences. The student support that is available every Tuesday is an extremely helpful resource, again with very experienced trainers to ensure you get the right advice the first time. REIQ has really structured the entire full Licence course end to end thoughtfully, especially when you’re new to this industry. Highly recommended!
Julian Phua
Julian Phua
07:01 02 Oct 19
Recently I completed the Real Estate Licensing course at REIQ and was blown away by the help and support provided by Ms. Connie McKee who is a trainer at REIQ. Connie is very professional and has years of knowledge and work experience in the Real Estate Industry.I am glad I chose REIQ as my pathway into the Real Estate Industry.
Kaizan Irani
Kaizan Irani
00:23 30 May 19
Helpful staff. Useful networking events and training videos.
Eagle Real Estate
Eagle Real Estate
02:27 25 Jul 18
Just done two days interactive training with Melissa Sullivan. Sensational! Such a great presenter and electric delivery of material. Quick paced and hands-on!Very glad to have been in this class!!! Awesome
Miles Griffiths
Miles Griffiths
07:01 26 Jun 18
Jason Bond
Jason Bond
10:29 19 Jun 18
Welcoming and friendly staff, always available to support their members. The Property Management Support Team is particularly helpful. Well worth the subscription fees just to have access to advice from these experienced practitioners.
Laura Valenti
Laura Valenti
21:29 16 Jun 18
Haydn Denovan
Haydn Denovan
02:51 20 Mar 18
Jacqui McKeering
Jacqui McKeering
02:01 08 Mar 18
Proud to be a member of such a prestigious organisation. Thank You for the support 🏡
Jamie Smith
Jamie Smith
07:28 07 Mar 18
Blake Richard
Blake Richard
01:34 05 Mar 18
Tina Nenadic
Tina Nenadic
12:57 02 Mar 18
Michelle Wright
Michelle Wright
04:07 26 Feb 18
Annette Jeffs
Annette Jeffs
14:43 23 Nov 17
Adam Milton
Adam Milton
01:52 22 Nov 17
Katie Cotton
Katie Cotton
10:04 31 Oct 17
Liam Hanlon
Liam Hanlon
12:06 05 Sep 17
Had Melissa Sullivan conducting the sales registration course for the past two days I have to say I think this woman is inspiring she kept the class focused and engaged throughout the two days. I dont normally complete surveys but felt that I wanted to share that this lady has inspired me to give sales ago and I never thought i would say that as i have been a PM and honestly never thought I could see myself as a sales agent... Thanks Mel for such a great two days
Karen Riddell
Karen Riddell
07:04 03 Aug 17

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