For more information on the following services please contact the REIQ at 1300 MYREIQ | or complete the following registration form that is available by clicking here.

Secret Shopper Service

Engage REIQ to assess your agency's customer service standards. Our secret shoppers will target the key areas of concern, including response times, accuracy of advice given by your team and follow up service.

Building your Business Consultancy

This consultancy assists new business owners to get it right the first time. It provides a comprehensive 'plan of attack' in establishing a new agency. From business planning through to staffing and marketing, 'Building a new business' will assist you in laying the foundations of a thriving, successful business.

Agency Compliance Assessment

A comprehensive check of audit-able criteria against key provisions in the PO and RTRA Acts. This consultancy identifies and checks some of the key items commonly targeted by Fair Trading during their audit processes. It also checks sample files from each of the registered salespeople in the agency and the property management department. These checks will identify if the correct processes are used, whether documentation has been completed correctly and if the agency may be in breach of the relevant legislation.

Property Management Business Analytics Consultancy

Ensure your property management department is operating at maximum efficiency and effectiveness. A consultancy where a highly-skilled REIQ property management specialist will work with the principal and property management staff to identify the key strengths of the property management business, as well as the areas that are in need of attention. The program will assess risk management strategies and procedures, staff performance and management, new business opportunities and protecting your biggest financial asset.

Online Strategy Consultancy

Your clients are looking online. What do they find when they seek you out? This consultancy helps you set your online strategy and boost the way you’re perceived online. Delivered in 2 x 3 hour sessions.

If your consultancy needs are more specific, the REIQ can tailor a service to suit. Read also, REIQ Agency Advisory Service .