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Course overview
This CPD course is designed to equip real estate professionals with the essential knowledge and practical skills needed to comply with relevant spam and telemarketing regulations. The course aims to ensure participants understand the key legislative frameworks, such as the Spam Act 2003, Do Not Call Register Act 2006, and develop practical strategies for obtaining and managing consent, using proper unsubscribe mechanisms, and adhering to telemarketing rules. Additionally, the course helps participants recognize potential risks of non-compliance and implement measures to mitigate them, while emphasizing the importance of respecting consumer rights and preferences
Topics covered:
1. Understand Legal Requirements
Introduction to the course, objectives, and the importance of compliance with ACMA regulations and Queensland real estate laws in the real estate industry. Overview of relevant laws and regulations.
• Understand the course objectives.
• Recognize the importance of compliance in real estate marketing.
• Gain an overview of the legal landscape under ACMA regulations and Queensland real estate laws.
2. Understanding ACMA Regulations and Queensland Real Estate Laws
Learn about the key ACMA regulations and Queensland real estate laws that apply to the real estate industry, including the Spam Act 2003, Do Not Call Register Act 2006, Telecommunications Act 1997, and Property Occupations Act 2014.
• Define key ACMA regulations and Queensland real estate laws.
• Identify the roles of the ACMA and relevant Queensland authorities.
• Understand the legislative frameworks governing spam, telemarketing, and real estate transactions.
3. Develop Practical Compliance Strategies
Practical strategies for developing compliant marketing plans, obtaining and managing consent, and implementing effective unsubscribe processes in line with ACMA regulations and Queensland real estate laws.
• Develop compliant marketing strategies.
• Learn how to obtain and manage consent.
• Implement effective unsubscribe processes.
4. Recognize and Mitigate Risks
Explore real-world examples of compliance and non-compliance with ACMA regulations and Queensland real estate laws, analyze common mistakes, and discuss the consequences of non-compliance.
• Explore real-world examples of compliance and non-compliance.
• Analyze common mistakes.
• Understand the consequences of non-compliance.
5. Respect Consumer Rights
Emphasize the importance of respecting consumer rights and preferences in marketing communications, ensuring compliance with ACMA regulations and Queensland real estate laws.
• Emphasize the importance of respecting consumer rights and preferences.
• Implement effective unsubscribe processes.
• Obtain and manage consent.
By the end of this course participants will have a comprehensive understanding of the key ACMA regulations and Queensland real estate laws governing spam and telemarketing activities. They will be equipped with practical strategies to develop compliant marketing plans, obtain and manage consent, and implement effective unsubscribe processes. Participants will also learn to recognize and mitigate risks associated with non-compliance, respect consumer rights and preferences.
Who should attend?
Ideal for those working in residential sales, auctions, property management, commercial, business broking and buyer's agency.
Inclusions
Certificate of Completion.
CPD Type 1, OFT approved number QLDCPD20250020
Investment
More information
A computer to access online learning materials.
Self-paced online course.
Expected time commitment 2-3 hours.
You’ll have 30 days of access to complete the course at your own pace. With interactive modules, downloadable resources, and targeted study materials, you’ll be equipped to apply what you learn directly to your professional practice.
$120 for 30-day access to online content
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Why you should study with the REIQ
Expert Industry Trainers
Learn from the best. All our trainers have at least 15 years’ industry experience and still have highly successful careers in real estate. Now as teachers, they can pass on their industry expertise to you.
Reputation
As the peak body for real estate in Queensland, the REIQ is highly regarded by the industry and known for producing job-ready professionals. Real estate agencies are 60% more likely to hire REIQ graduates.
Graduate Membership
We offer FREE 12-month graduate membership to help you succeed during your first year in the industry. Graduate membership assists with a seamless transition from student to professional.
Graduate membership
Support
As an REIQ student, you'll receive FREE one-on-one student support sessions with our expert trainers during your studies to ensure you are supported every step of the way. You can also book private one-hour tutorials if needed (fees apply).
Industry Connections
REIQ students receive FREE career networking opportunities to meet with credible agencies. These events are a great opportunity to connect with industry professionals and potential employers in a casual environment.
Payment options
Maximum flexibility for you. Choose to pay your course upfront or enter into a payment plan.
Payment plans
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