Cyber Resilience Toolkit

The Real Estate Institute of Queensland (REIQ) in partnership with AON have developed this Cyber Resilience Toolkit to equip real estate professionals with the knowledge and guidance needed to navigate the increasing risk of cybercrime in the real estate industry.

The Toolkit will provide you with the tools and resources to:

  • identify common cyber risks and threats to your real estate business;
  • prepare your real estate business and employees with nationally recognised best practice security measures; and
  • implement strategies to mitigate and recover from cyber security incidents.

Learn about the key areas of cyber resilience:


  • what information should be collected by a sales agent, property manager, buyer’s agent, commercial agent, auctioneer and business broker?
  • understanding the legal requirements

Cyber Governance

  • agency policies and procedures
  • compliance with Privacy Laws and other legislative requirements
  • employee education
  • everyday measures taken at an employee level
  • information life-cycle

Storage & Use

  • complying with Queensland requirements & Australian Privacy Principles
  • how long you should store information for
  • using a reliable and secure CRM


  • accessibility
  • incorporating practices into the workplace

Cyber Incident Response Plan

  • recommendations for preparation, detection and response


  • prevention checklist
  • guidance for implementation
  • tools and resources that can assist you to become cyber resilient

Announcement Video

REIQ Member Benefit: Cyber Security Certification for Small Business

The REIQ has partnered with CyberCert to offer our members discounted cyber security certification. CyberCert’s cyber security certification proves to your business partners, clients, and customers that you are taking all necessary steps to safeguard their information. To access this benefit please contact The REIQ via


REIQ Members can access the full toolkit in the members portal.