Uncertainty to Clarity – Moving On From COVID-19 

Property Management,  Property Managers

While 2020 tested the property management sector, in some ways, it benefitted it too. Property managers who were comfortable in the minutiae of their daily routines were forced to embrace change, be nimble and do things differently – which in some cases, proved to be more beneficial than their old practices. 

Rather than yearning for the old normal, it’s vital for property managers to learn from last year’s lessons to make 2021 bolder and brighter.  

Here’s four ways property managers can move on from pandemic anxiety, reignite motivation and create success after a tumultuous 2020. 


Digital signatures, 3D tours, QR Codes and cloud-based databases allowing for remote and flexible working arrangements are now the new norm. It’s important to keep up to date with the latest technologyso you can deliver a better experience for your clients and team members.  Have the patience to develop your skills and adjust your business to embrace new technology. If you don’t continue to move forward with your competitors, you will be left behind the pack. Implementing Proptech solutions such as safe and secure remote working options, electronic execution via One Touch Execution, digital marketing and more can help in the event of another lockdown. 


Even if you’ve been in the industry for 20+ years, it’s important to never stop learning. Complete a licence upgrade and put yourself in the box seat if a business ownership opportunity presents itself, so you can become a licenseeContinue to attend industry events (whether in-person or virtually) and make a point of completing your CPD. Stepping outside of the real estate space, it’s important to read books or listen to podcasts that help you to develop your emotional intelligence, interpersonal, negotiation and communication skills 

Enjoying these tips about moving on from COVID-19? You might enjoy: 5 Ways Property Managers Should Embrace Tech

Step up your game! Upgrade to a full real estate licence.


The REIQ’s Everyone Matters in Real Estate Campaign ignited the Queensland real estate community to support the REIQ in advocating for fairer, more balanced COVID-19 Regulations. If you’re reading this and you’re already a member of the REIQ, I thank you for your continued support. If you’re not a member of Queensland’s peak real estate body, it’s important to note that an individual membership (which equates to a small investment of $4.50* per week) allows you to take control of your own CPD, access advice from industry experts and ensure the interests of real estate professionals are represented in dealings with parliamentarians, government departments, and community stakeholders. Become a member today. 


There has never been a better time to make your worklife balance a priorityCOVID-19 taught employers and employees that you can be productive and efficient when working remotely.  Don’t revert back to the old ways – continue to explore flexible work arrangements and work with your employer to find a routine that’s right for you and the business.  

Outside of work, consider hobby or interest you thought you would like to do when “you have more time”You may find you become a happier and even more efficient version of yourself. PersonallyI have a goal to buy a villa in Italy in the next five years, so I’m learning to speak Italian So, on a final note, I wish you buona salute e prosperità nel 2021 – good health and prosperity in 2021.  

*Amount calculated from the annual cost of individual REIQ membership, which is currently $210 per annum. This figure is correct at the time of publishing, and is subject to change at any time. Prospective members should consult the REIQ’s membership page to obtain the latest membership prices.