Avoid Having Your Trust Account Frozen

Business, Journal, Property Management, Sales,  Principals,  Property Managers,  Salespeople

Trust accounts for three Brisbane real estate agents have recently been frozen by the Office of Fair Trading (OFT).

Together, these businesses typically disburse hundreds of thousands of dollars each month but now, none of them can pay any funds from their trust account until their matters are resolved.

Having your trust account frozen is a major issue. Don’t let it happen to your agency for things that can easily be avoided.

Licensee and trust account details must match

If you’re a principal licensee who receives trust money as a property agent, you must open and operate a trust account. The principal licensee operating the trust account must be the same agent recorded on the business’s documentation, and in particular on the ‘Property Occupations Form 6 Appointment of property agent’ agreement (Form 6), entered into with the seller. If the agent named on the Form 6 is not the same agent that opened, is operating, and is named on the trust account, then there will likely be breaches of the Property Occupations Act 2014 (POA) and the Agents Financial Administration Act 2014.

Any agent not lawfully operating a trust account should not be receiving trust money. Doing so is considered a misapplication of trust money. I advise agents to carefully check the correctly licensed entity is named on the Form 6 and it is the same entity operating the trust account.

SEE ALSO: Avoid these top three trust account mistakes

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Unlicensed corporation named on trust account

The OFT has recently seen a situation where an unlicensed corporation has opened a trust account. This occurred because a licensed sole trader who was an individual principal licensee, was restructuring their business to operate as a corporate entity. However, the new corporation hadn’t obtained a property agent’s licence so it was unlawful for it to operate a trust account or act as a property agent. When trust money was deposited into the trust account operated by the unlicensed corporation, this was considered a misapplication of trust money. The corporation must be licensed, and a trust account must be opened in the corporation’s name, if it wishes to receive money for the property transactions it is appointed to conduct.

Who’s in charge?

A corporate real estate agent must have an appropriately licensed person in charge to carry on the business and to operate the trust account. The POA requires that a corporate agent operating a real estate business must have a licensed real estate agent in charge of the business at its registered office. A registered real estate salesperson is unable to operate the corporation’s real estate business.

If your business does not have an appropriately licensed person in charge and a trust account is being operated, this would be considered a misapplication of trust money. Any unlawful use of a trust account that results in a misapplication of trust money can result in the trust account being frozen by the OFT. A frozen trust account cannot be operated by any person, without the direct authority of the OFT.

For further information on this topic, to download a copy of the Trust accounts guide, please visit the OFT’s website, phone 13 QGOV (13 74 68) or email the OFT directly at BrisbaneOFT@justice.qld.gov.au.

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I would like to share with you our experience that we have recently had through the REIQ Professional Development Team.We have had an awesome start to 2020 thanks to the great service provided by the REIQ Professional Development Team. Congratulations to Liz who started and finished her Certificate of Registration Course with the REIQ in December 2019. She loved the training, particularly the fact the trainers are experienced and still walk the talk and are active in real estate. Fast turnaround for marking of the assessments with help on hand by way of tutoring if needed meant she could get the Application to Office of Fair Trading for her registration happening quickly. We are thrilled, from start to finish with the course and application to Fair Trading she had her Certificate of Registration within 5 weeks. Really impressed with the training, help and support team REIQ gave Liz and the quick processing time by the Office of Fair Trading. We also regularly use the Property Management Support Service and General Agency Advice Service and believe it offers great value for our membership. The PMSS team provide practical advice by practising property management professionals who can relate to the everyday challenges property managers face. Keep up the good work Team REIQ,
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